Description
Harvey Norman Flagship Store in Auburn is hiring a full-time Customer Experience & Tech Support Specialist to serve customers at the front counter and handle returns, exchanges, faulty product swapovers, technical enquiries, repairs, and warranty claims. The role involves troubleshooting, coordinating with suppliers, providing repair updates, and resolving customer concerns in a fast-paced retail environment. Retail, customer service, or technology support experience is preferred, while training is provided; weekends, public holidays, and retail trading hours are required.
