Description
Optasia is hiring a Technical 1st-Level Support Engineer to monitor and support systems, networks, applications, and services on rotating 24/7 shifts. The role involves alert response, incident logging, health and quality checks, outage coordination, vendor liaison, and hands-on work with relational databases, application servers, web servers, VMware, Linux, case management tools, and monitoring tools. Candidates need two years of technical support or Network Operations Center experience, network systems knowledge, Linux and RDBMS knowledge, analytical and communication skills, and the ability to multitask and prioritize. Benefits include private healthcare insurance, performance-based bonuses, training, and workplace wellbeing perks.
