Description
ScaleOps is hiring a Technical Account Management Lead to lead and mentor Technical Account Managers, drive strategic customer engagements, and act as a trusted advisor for complex enterprise accounts. The role partners with Sales, Product, and Engineering to translate technical capabilities into business value, shape onboarding and adoption strategies, capture customer feedback for product strategy, represent the company at industry events, and promote best practices across the TAM organization. Candidates need at least two years of experience leading Technical Account Managers or technical professionals, three or more years of hands-on cloud-native experience including containerization and Kubernetes, and at least three years in a senior customer-facing role.
