Description
Upwind is hiring a Technical Account Manager to build strategic customer relationships and support the post-sale success of its cloud security platform. The role leads technical deployments and onboarding, serves as the primary customer contact, guides feature adoption and roadmap discussions, supports renewals and expansion, and advocates for customer needs across product and technical support. Candidates need at least three years of customer-facing SaaS experience, a strong cloud, cybersecurity, or DevOps background, and experience leading technical projects and cloud deployments.
