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Technical Account Manager, AI Agents at Wing

Department: Global

Setup
Remote
Location
Cape Town, Western Cape
Type
Full-time
Level
mid
Posted

Description

Central is hiring a Technical Account Manager specializing in AI Agents in South Africa to manage customer accounts, configure and troubleshoot AI agents, facilitate go-lives, manage engineering handoffs, identify expansion opportunities, and maintain customer relationships. The role requires technical troubleshooting, AI knowledge, customer success experience, CRM familiarity, and the ability to work independently in a fast-paced environment. It offers remote work opportunities and professional development, with US business hours expected for global client alignment.

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