Description
Prime Intellect is hiring a Technical Account Manager to own enterprise customers end-to-end, including adoption, retention, expansion, and overall health. The role partners with customers’ ML and engineering teams on training and inference workloads, cluster performance, capacity planning, workload optimization, and migrations; translates customer needs into feedback for Engineering and Product; drives expansion and renewals with Sales; and handles operational issues, SLA tracking, and incident communications. Candidates should have 3–6 years of relevant experience in Customer Success, Technical Account Management, Solutions Engineering, or adjacent infrastructure, cloud, or AI/ML roles, along with strong technical and commercial skills. The position offers $160,000–$200,000 plus equity, flexible remote or San Francisco work, visa sponsorship, and relocation support.
