Description
The Technical Account Manager will serve as the primary technical advisor for cybersecurity customers, owning the post-sale relationship from onboarding and deployment through adoption, growth, and account health. The role leads technical implementation, integrations, troubleshooting, documentation, business reviews, and cross-functional collaboration with Sales, Solutions Engineering, Product, and R&D, while tracking time-to-value and adoption metrics. Candidates need at least five years of technical customer-facing experience, strong security and implementation knowledge, and the ability to communicate with technical and executive audiences.
