Description
Ambient.ai is hiring a Technical Account Manager to own the customer success journey from post-sale implementation through renewal, adoption, and expansion for enterprise customers. The hybrid role leads deployment, onboarding, testing, training, and operational rollout; partners with security, IT, operations, and executive stakeholders; develops platform proficiency; resolves complex technical and operational issues; and identifies expansion opportunities. The role requires 7+ years of customer-facing experience, enterprise implementation experience, networking and API knowledge, and up to 30% travel.
