Description
Benchling is hiring a Technical Account Manager to support its EMEA customer base, with an emphasis on enterprise life science accounts. The role owns established customer books of business, manages post-go-live Benchling Success Packages, coordinates with Customer Success, Professional Services, and Support, mitigates adoption and scope risks, and leads configuration, tenant maintenance, documentation, and sprint-based optimization projects. Candidates need active Benchling experience, a relevant life science degree, laboratory or research experience, project management skills, and strong communication abilities. The position is based in Zurich and follows a hybrid arrangement requiring three days per week in the office.
