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Technical Account Manager at Claroty

Department: Customer Services

Language
Setup
Remote - Japan
Type
Full-time
Level
senior
Added to Metaintro

Description

Claroty is hiring a Technical Account Manager to serve as a strategic technical partner to enterprise customers, supporting the deployment, configuration, adoption, optimization, and ongoing value realization of its cyber-physical systems protection platform. The role bridges customers with internal Product, Engineering, Support, and R&D teams, manages technical requirements and escalations, develops documentation and playbooks, and presents executive-level cybersecurity roadmaps. It requires at least five years of relevant professional services, technical account management, network engineering, or similar customer-facing technical experience, strong networking and cybersecurity knowledge, CCNA certification, Japanese and English proficiency, and up to 30% travel.

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