Description
Cloudflare is hiring a Technical Account Manager in Washington DC to serve as the primary technical support contact for top enterprise customers. The role manages support interactions and escalations, provides expert resolution and proactive advice, creates quarterly support reviews, responds to incidents, and collaborates with product, engineering, account, and customer success teams. The position requires strong customer service, leadership, problem-solving, networking, and Cloudflare product knowledge, along with at least eight years of customer-facing technical account management experience. It offers an estimated annual salary of $99,000–$136,000 for Washington DC-based hires, plus equity and health, dental, vision, retirement, and other benefits.
