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Technical Account Manager at Cyara

Setup
Remote - Australia
Level
senior
Posted

Description

Cyara is hiring a Technical Account Manager to serve as a strategic, hands-on technical advisor for its global top 20 accounts. The role owns technical account plans, adoption and value-realization strategies, complex escalations, risk management, customer enablement, and product feedback, while partnering with Customer Success, Account Executive, Support, Product, Engineering, and Professional Services. Candidates need at least five years of experience in a technical post-sales role supporting complex enterprise customers, along with strong knowledge of SaaS, cloud technologies, APIs, integrations, customer experience technologies, software testing, monitoring, and test automation.

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