Description
Genetec is hiring a Technical Account Manager to serve as the primary technical account owner for a customer, managing the lifecycle, operation, maintenance, support, optimization, and evolution of Genetec security-system deployments. The role combines account and project management with field engineering, customer advising, technical troubleshooting, quarterly business reviews, product feedback, and coordination across internal teams. It requires at least three years of relevant experience, technical knowledge of Windows infrastructure, networking, databases, virtualization, storage, encryption, and security systems, plus travel between Canada and the United States up to 25% of the time.
