Description
Gusto is hiring a Technical Account Manager to serve as the primary advisor for high-value payroll and benefits customers, handling inbound and outbound support, product education, churn mitigation, cross-functional problem solving, and customer advocacy. The role requires at least six years of customer experience, including one year of full-time payroll experience and two years of account management, along with Salesforce, Zoom, Google Suite, and AI fluency. Compensation is $27.65 to $35.02 per hour in Phoenix, with hybrid office expectations for employees based in Denver, San Francisco, New York City, or Scottsdale.
