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Technical Account Manager at Lockstep Technology Group

Location
Matawan, New Jersey
Type
Full-time
Level
mid
Posted

Description

Ocean Computer Group is hiring a Technical Account Manager in Matawan, New Jersey to serve as a technical bridge between customers and the broader Ocean team. The role supports client onboarding, technology reviews, audits, escalations, recommendations, account health, and relationship growth while collaborating with Account Executives, vCIOs, and technical teams. Candidates need experience in technical account management, IT consulting, managed services, or a similar client-facing technical role, strong knowledge of Microsoft Active Directory, Microsoft 365, VMware, and infrastructure, and the ability to troubleshoot and explain complex technology to non-technical audiences. The position requires 75% regional travel and a bachelor’s degree or equivalent education and experience.

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