Description
Luxer One is hiring a Technical Account Manager to own the technical relationship and system health for assigned customer accounts. The role manages hardware and software issues, system uptime and performance, technical onboarding, customer training, configurations, escalations, and documentation, while also identifying upsell opportunities and supporting account expansion. It requires at least four years of experience in field operations, hardware deployment, or installation management, frequent travel of up to 25%, and in-person work in the Sacramento, California area. The position offers medical, dental, and vision coverage, a 401(k) match, tuition reimbursement, paid time off, and a hybrid work schedule, with a stated annual salary of $90,000 to $110,000.
