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Technical Account Manager at mabl KK

Department: Customer Success

Language
Setup
Remote, Hybrid
Location
Tokyo
Level
mid
Posted

Description

mabl is hiring a Technical Account Manager to manage technical relationships with its largest and most strategic enterprise customers. The role supports customers in adopting and deepening their use of mabl’s AI-powered test automation platform, troubleshoots adoption challenges, coordinates with Sales, Customer Success, and Customer Support, gathers customer feedback, participates in quarterly business reviews, and represents mabl at events. The position requires at least three years of experience in technical account management, consulting, customer success, solution architecture, or similar enterprise-facing leadership roles, along with frontend web, API, Core JS, CSS/XPath, and Web API knowledge. Hybrid and remote work are supported across the United States and other locations.

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