Description
Majesco is hiring a remote-first Technical Account Manager based in Puerto Rico to serve as a trusted advisor to Premium Support customers in the insurance and pension & retirement markets. The role manages customer relationships, technical escalations, incident resolution, product upgrades, release coordination, and operational improvements while partnering with internal teams and stakeholders. Candidates need at least 10 years of customer engagement, technical support, or account management experience, 3–5 years with insurance technologies, bilingual English and Spanish fluency, Puerto Rico residency, and a bachelor’s degree or global equivalent.
