Description
The Technical Account Manager will manage a portfolio of Mindbody customers, serve as a primary contact for inquiries and escalations, educate customers on software features and best practices, identify workflow and setup gaps, track account performance, and collaborate with internal teams to improve customer experiences. The role requires at least three years of experience in technical account management, customer support, client services, or a similar customer-facing technical role, along with strong communication, project coordination, and cross-functional collaboration skills. Preferred qualifications include familiarity with Mindbody or similar software, basic SQL, API integration, partner solutions, cross-regional implementation, and Datashare support. The base salary range in the United States is $55,700 to $66,800, with possible performance bonuses and benefits.
