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Technical Account Manager at Planet Technologies

Department: East Region

Compensation

$110,000 – $190,000/yr

Setup
Remote
Location
Ypsilanti, Michigan
Type
Full-time
Level
mid
Posted

Description

Planet Technologies is hiring a Technical Account Manager to support customers using its managed services and Microsoft offerings. The role manages assigned accounts, service delivery, escalations, renewals, reports, and ad hoc project work, while coordinating with engineers, architects, account executives, and other technical resources. It requires five years of experience in IT customer account management, managed services, or project management, along with strong customer-service, technical, and prioritization skills; a bachelor’s degree and PMP certification are preferred. The stated salary range is $110,000 to $190,000.

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