The Technical Account Manager (TAM) is a customer-facing expert responsible for driving customer satisfaction, retention, and growth by leveraging technical expertise and business insight. They manage strategic relationships, navigate the sales and procurement lifecycle, and act as a trusted advisor to ensure platform adoption and demonstrate value realization.
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Qualys, Inc. is a provider of cloud-based security, compliance and IT solutions. Its solutions help organizations streamline and automate security and compliance onto a single platform. The company has more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys says its platform is intended to provide greater agility, better business outcomes, and substantial cost savings.