Description
The Technical Account Manager (TAM) will manage existing business and opportunities with direct and channel customers in Japan, focusing on articulating the company's technology and product positioning. This role involves driving technical and business issues to ensure customer satisfaction, establishing strong relationships, supporting customers with technical and business queries, responding to RFIs/RFPs, identifying upsell opportunities, ensuring awareness of new services, providing advisory on best practices, conveying customer needs to internal teams, conducting periodic reviews, offering training and support, and assisting with proofs of concept.
