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Technical Account Manager at Varonis

Location
Cape Town, Western Cape
Level
mid
Posted

Description

Varonis is hiring a Technical Account Manager to serve as the primary technical contact for customers, providing onboarding, proactive product support, training, health checks, quarterly reviews, and remediation of technical issues. The role also supports upsell opportunities, renewals, customer advocacy, and knowledge-base creation while engaging customers across infrastructure, cloud, security, privacy, compliance, incident response, and executive levels. Candidates need a bachelor’s degree or equivalent experience, at least four years of customer-facing experience in cloud, cybersecurity, or data security and privacy, Windows OS experience, and strong technical, communication, problem-solving, and customer-service skills, with up to 25% travel.

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