Description
Vega is hiring a Technical Account Manager to own the post-sales technical and security relationship for a portfolio of customers, guiding onboarding, implementation, data indexing, detection tuning, environment configuration, and adoption. The role involves diagnosing complex security and cloud issues, supporting investigations and escalations, conducting technical health checks, and translating customer feedback into product and roadmap influence. It requires 6+ years of technical customer-facing experience, hands-on SIEM or observability experience, cloud and infrastructure skills, scripting ability, and approximately 25% travel to customer sites.
