Description
Orb is hiring a Technical Account Manager for Enterprise to own complex enterprise customer relationships from onboarding and implementation through go-live and long-term adoption. The role leads technical discovery, NetSuite and Salesforce integrations, API and event-schema design, escalation and root-cause resolution, account planning, expansion opportunities, customer feedback, and strategic renewals. Candidates need 10+ years of technical post-sales experience, hands-on system-integration expertise, API and SQL proficiency, and strong enterprise communication skills. The role supports hybrid work in San Francisco Bay Area, New York, or Amsterdam, with remote roles requiring quarterly in-person participation.
