Description
Kaseya is hiring a Technical Account Manager to serve as a trusted technical advisor for customers using its IT management and cybersecurity solutions. The role partners with Customer Success, Product, Support, Professional Services, and Sales to drive product adoption, resolve technical issues, build success plans, identify expansion opportunities, educate customers, and provide feedback for product improvements. The position requires 3–5 years of experience in a technical customer-facing role, strategic customer relationship management, technical account reviews, enterprise software implementation, Windows and networking knowledge, and strong communication and troubleshooting skills.
