Description
n8n is hiring a Technical Account Manager to own the technical success of strategic top-tier customers. The role partners with customers and internal teams to manage technical handoffs, platform health, scalability, reliability, performance, escalations, critical incidents, customer insights, and product feedback. It requires experience in technical account management, solutions architecture, customer engineering, site reliability engineering, cloud infrastructure, distributed systems, APIs, integrations, production troubleshooting, and DevOps, with hands-on exposure to Docker, Kubernetes, self-hosted deployments, and cloud environments. The position is remote-first, with visa sponsorship available for Germany and existing work authorization required for other countries.
