Description
Proactis Ltd is hiring a remote, permanent Technical Account Manager to serve as the technical point of contact for existing customer accounts. The role resolves integration, data migration, platform upgrade, configuration, and suspected bug issues; leads initial investigations; coordinates with Engineering, Professional Services, and Account Management; and identifies technical issues that pose renewal or churn risk. Candidates need at least three years of relevant experience in SaaS or enterprise software, hands-on integration and data migration experience, strong troubleshooting and communication skills, and the ability to work independently with customers and internal teams.
