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Technical Account Manager (Wireless Telecom Infrastructure) at Inorsa

Department: Customer Success

Setup
Hybrid
Location
Austin, Texas
Type
Full-time
Level
senior
Posted

Description

Inorsa is hiring a Technical Account Manager to own post-sale customer outcomes for enterprise telecom infrastructure customers and drive adoption of its AI and automation products. The role combines technical onboarding, configuration, integrations, usage monitoring, executive business reviews, customer advocacy, product feedback, and expansion support while serving as a wireless subject matter expert and mentor. It requires 5–8+ years of technical customer-facing experience, B2B SaaS and cloud experience, multi-stakeholder management, API and data-model familiarity, and a bachelor’s degree or equivalent experience. The position is hybrid and includes medical, dental, vision, life insurance, disability coverage, FSA, HSA, commuter benefits, vacation, sick leave, and parental leave.

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