Summary from listing
The Customer Advisor supports the customer advisory team with house connections, multi-utility connections, construction power connections, and overhead line insulation. Responsibilities include processing work orders from the installer and iConnect portal, creating job folders, generating maintenance orders, invoicing through SmartExtranet, maintaining IT-system data, handling customer inquiries and complaints, and coordinating with specialist departments. The role requires commercial or electrical technical training, electrician qualification, initial energy-industry experience, strong communication and stakeholder-management skills, SAP experience, and proficiency with MS Office and web applications.
