Description
PFH Technology is hiring a Technical Analyst for a 12-month full-time temporary contract. The role provides technical support and coordination for CRM or ITSM systems and end-user self-service portals, including incident and service request management, troubleshooting, access control, system design and workflow development, UAT, documentation, stakeholder communication, and continuous improvement. The position is remote or hybrid with onsite availability when required and requires a third-level qualification, at least three years of CRM/ITSM technical support experience, and a full driving licence with own transport.
