Description
Craftsman Technology Group is hiring a full-time, intermediate-level Technical Analyst for its Services team. The role supports nonprofit and public-sector clients by resolving Salesforce and integrated-application issues, applying business analysis, configuring Salesforce tools, testing solutions, documenting processes, and leading client trainings. Candidates need a Salesforce Certified Administrator credential, Claude Certified Associate certification, three years of relevant experience, nonprofit or public-sector experience, Salesforce Flow troubleshooting experience, and client-facing skills. The position is hybrid in Boston, Massachusetts, or virtual within the contiguous United States, with a salary of $80,000–$90,000 and medical, dental, and vision benefits.
