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Technical Assistance at uab

Compensation

$18/hr

Type
Full-time
Level
not_specified

Description

This role involves providing technical assistance and support for computer hardware, software, and network-related inquiries. Responsibilities include monitoring various communication channels, resolving issues promptly, implementing new computer solutions, contributing to logistical planning, utilizing a Problem Management database, participating in departmental training, and recording all events and resolutions in a ticketing system.

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