Description
John Crane is hiring a Channel Partner Technical Support Specialist to provide technical support, training, governance, certification, and capability development to channel partners across the Middle East, Africa, and Europe. The role serves as the primary technical focal point for certified partners, supports repair, troubleshooting, testing, certification, audits, root-cause analysis, and service-standard compliance, and coordinates escalations with engineering, product management, and service operations teams. Candidates need at least 8 years of experience in service operations, field service, repair operations, engineering, or reliability, along with knowledge of mechanical seals, sealing systems, rotating equipment, repair methodologies, technical audits, troubleshooting, and training; an engineering degree or equivalent technical qualification and fluent English are required.
