Description
Acorn Insurance is hiring a Household Technical Claims Manager to provide technical leadership across household property claims. The role establishes technical policies and decision-making frameworks, leads complex and high-value claims, reviews and escalates cases, challenges claims strategy and settlements, improves indemnity performance, supports audits and compliance, and coaches technical claims specialists. It is remote with occasional travel to Liverpool offices, requires 37.5 hours per week, and offers £60,000–£65,000 DOE plus up to 15% annual performance bonus. Significant household claims experience, technical authority, coaching ability, stakeholder management, and knowledge of FCA requirements are required; CII or relevant claims qualifications are desirable. Visa sponsorship is not available.
