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Technical Content Developer (AI) at Fortinet

Department: Research/DevelopmentEducation: Bachelor's Degree

Language

Compensation

CA$61,000 – CA$82,000/yr

Location
Burnaby, British Columbia
Type
Full-time
Level
not_specified
Posted

Description

Fortinet is hiring a Technical Content Developer with AI Expertise to create and maintain technical documentation for cybersecurity software products. The role involves publishing feature guides, administration guides, reference materials, and use-case scenarios; updating and automating release notes; improving content quality; using internal AI and LLMs to write, research, and automate documentation; training LLMs with product knowledge; and modernizing authoring and publishing processes through scripting and automation. The position requires GenAI and software development experience, scripting and web technologies, and a BA or BS degree in a related field. It is a full-time Canada-based role with an expected annual salary of $61,000–$82,000 and medical, dental, and vision coverage.

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