Description
The Technical Coordination Officer will coordinate the implementation, maintenance, recovery, incident management, problem investigation, availability, disaster-recovery, and knowledge-management activities for ICT end systems supporting CSU Brunssum and its NATO customers. The role involves investigating high-impact incidents, coordinating remediation, analysing service trends, monitoring service channels, providing specialist advice, and working with service owners, technical teams, and customer representatives. Candidates need a related bachelor's degree with two years of post-related experience or six years of extensive relevant experience, plus at least two years of ICT end-systems experience, hardware and software configuration experience, troubleshooting and end-user support experience, and relevant ITIL, Oracle Linux, Microsoft Server, or Cisco training or certification.
