Summary from listing
Nespresso is hiring a Technical Coordinator in La-Tour-de-Peilz, Switzerland, for a permanent hybrid full-time role. The position coordinates technical knowledge, training, and continuous improvement across Nespresso’s after-sales service network, supporting repair centers, outsourcers, Customer Relationship Center teams, sales teams, boutiques, logistics partners, and technical specialists. Responsibilities include creating and delivering training materials and sessions, coaching stakeholders, resolving technical issues, analyzing service indicators, and improving repair and after-sales processes. Candidates should have initial experience in a technical, customer service, training, or operational environment, strong organizational and communication skills, proficiency with Microsoft Office and digital tools, and fluency in French and German with good English. Benefits include flexible working options, paid holidays, learning opportunities, a performance-based bonus, healthcare contributions, pension contributions, parental leave, and employee discounts.
