Description
The Technical Customer Operations Manager will serve as the primary operational liaison between CyrusOne and hyperscale customers, coordinating data center operations, engineering teams, incidents, planned work, capacity planning, change management, performance reporting, and customer satisfaction. The role requires at least five years of experience in data center operations or technical customer-facing work, knowledge of data center infrastructure, strong communication and problem-solving skills, and a bachelor’s degree in engineering, information technology, or a related field or equivalent industry experience.
