Description
The employer is seeking a Technical Customer Service Employee to support customers in first-level technical service for a wastewater-technology client in the greater Hilden area. Responsibilities include advising customers, processing orders, preparing service offers, coordinating site visits, reviewing service reports, and maintaining SAP and Microsoft Office data. The role requires vocational training in electrical engineering or electrotechnology or commercial training with a technical background, customer-service experience, SAP and Microsoft Office knowledge, fluent English, and strong communication skills; on-site assembly experience and Salesforce knowledge are preferred. The position offers direct permanent employment with the client, training, professional development, and social benefits.
