Description
The employer is hiring a Technical Customer Service Employee / Technical Support Specialist for a well-known client in Saarbrücken. The role supports first-level technical support, resolves and escalates plant and machine system incidents, coordinates spare parts and technician assignments, documents work in a CRM, advises customers worldwide, and collaborates with interface departments on improvements. Candidates need commercial or technical vocational training, strong technical understanding, German and English proficiency, MS Office skills, and strong communication; the position offers home-office options and training opportunities.
