Technical Customer Services Intern at 1GLOBAL

Setup: Hybrid
Type: Internship
Level: Entry-level
Posted: Jun 3, 2026

Description

This internship at 1GLOBAL involves supporting the Technical Customer Services team to investigate and resolve technical and operational customer issues related to mobile connectivity services. The intern will gain hands-on experience in telecommunications, troubleshooting, and customer operations within a fast-paced international environment.

Required Skills

Communication Skills
Proactive Mindset
Analytical Problem Solving
Attention to Detail
Interest in Technology
Telecommunications Knowledge
Customer Operations
Collaborative Fast-Paced Environment
Organizational Teamwork Skills
Microsoft Office Tools
Collaborative Platforms
Ticketing Systems
CRM Platforms
Mobile Telecommunications
Connectivity Technologies
GSM and VoIP Technologies

Additional Information

Preferred Qualifications: Strong written and verbal communication skills in English
A proactive mindset and willingness to learn
Good analytical and problem-solving skills with attention to detail
Interest in technology, telecommunications, and customer operations
Comfortable working in a collaborative and fast-paced environment
Good organizational and teamwork skills
Basic knowledge of Microsoft Office tools and collaborative platforms
Familiarity with ticketing systems or CRM platforms
Basic understanding of mobile telecommunications, connectivity, GSM and VoIP technologies
Experience working in multicultural or international environments