Description
Baselayer is hiring a Technical Customer Success Engineer to bridge engineering and customer success by helping financial customers implement identity verification solutions. The role includes technical consultation, API integration support, solution design, product demonstrations, documentation, customer training, feedback collection, and post-implementation support. Candidates need at least two years of experience in a technical, product management, or customer-facing role, along with API and web technology knowledge; Python or JavaScript, identity verification, KYC/KYB, fintech, and implementation experience are preferred. The position is full-time and based in New York City, with a salary range of $135,000 to $220,000 plus equity and comprehensive health, dental, vision, HSA, retirement, and wellness benefits.
