Description
Nash is seeking a Technical Customer Success Manager to lead and grow strategic enterprise accounts. The role involves acting as an embedded partner, working with customer product, engineering, and operations teams to design, deploy, and optimize solutions on Nash's platform. Responsibilities include owning enterprise customer accounts end-to-end, partnering with customer teams to design and scale solutions, becoming a Nash expert, advising customers, guiding integrations, identifying improvement opportunities, driving measurable outcomes, leading account growth and retention, troubleshooting challenges, and advocating for account priorities.
