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Technical Customer Success Manager at ReadMe

Department: Customer Experience

Setup
Remote
Type
Full-time
Level
not_specified
Posted

Description

ReadMe is hiring a Technical Customer Success Manager to own enterprise customer accounts end to end, including onboarding, adoption, renewal assistance, expansion, and strategic account management. The role partners with customers and internal teams on implementation, technical troubleshooting, product expertise, AI-assisted workflows, and growth opportunities. It is available in San Francisco, New York, Columbus, or fully remote in the United States, with hybrid work at the named locations.

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