Description
Socket is hiring a Technical Customer Success Manager to own post-sale customer success for a portfolio of commercial customers. The role combines technical onboarding, CI/CD and developer-tooling configuration, troubleshooting, product enablement, architecture reviews, renewal and expansion planning, and customer advocacy. It requires 3 years of technical customer-facing experience, familiarity with Socket’s security and DevSecOps product areas or related systems, developer-tooling and CI/CD experience, and the ability to read code. The position is remote-first with quarterly team off-sites and includes market-competitive salary bands, equity, comprehensive health benefits, paid parental leave, and flexible time off.
