Description
Socket is hiring a Technical Customer Success Manager to own post-sale relationships with large enterprise customers, lead technical onboarding and implementation, troubleshoot integrations and configuration issues, conduct architecture reviews and security assessments, and drive renewals, expansions, and adoption. The role requires 4+ years of technical customer-facing experience, familiarity with developer tools, CI/CD platforms, APIs, and SaaS integrations, and the ability to read and reason about code. It is remote-first with quarterly team off-sites and includes health benefits, equity, paid parental leave, and flexible time off.
