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Technical Customer Support at ssc-hr

Language
Setup
Remote
Location
Cairo
Type
Full-time
Level
not_specified
Posted

Description

This role involves providing comprehensive technical support to customers, guiding them through software activation and deployment, troubleshooting technical issues, and ensuring customer satisfaction. The individual will also document interactions, monitor recurring issues, identify customer needs, and collaborate with internal IT and sales teams to enhance the overall customer experience.

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