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Technical Customer Support at DIS AG Germany

Language
Location
Saalburg-Ebersdorf, Thuringia · Thuringia
Type
Full-time
Level
not_specified
Posted

Description

The employer is seeking a direct-placement employee for one of three roles at the Saalburg-Ebersdorf site: Technical Customer Support, Customer Service Representative, or Service Technician. The role serves as the central technical contact for customer complaints, manages complaint and service processes, contributes to P-FMEA and quality-process improvements, participates in cross-functional teams, and coordinates customers with Quality Management, Production, and service technicians. Candidates need technical training or a comparable qualification, experience in technical customer service, support, or quality management, knowledge of quality methods, SAP and MS Office proficiency, and strong German and English skills. The position offers permanent employment, competitive compensation, social benefits, and professional development opportunities.

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