Description
Randstad is hiring a Technical Customer Support Specialist for a smart energy management and electric vehicle charging solutions company. The role provides second-line technical support to B2B installers and partners through ticketing systems, phone, and email, troubleshooting smart energy meters and charging stations, diagnosing remote issues, advising on hardware and software, and relaying product feedback to R&D and Sales. Candidates should have a technical degree or equivalent experience, strong analytical and customer-support skills, fluent Dutch and English, and preferably second-line support experience, IT and network knowledge, and French knowledge.
